Privacy Policy

01 Who We Are

LeadForge Pro, operating under Digital Vyapar Mitra, is a digital growth service provider helping local businesses generate qualified leads through websites, ad funnels, Google Business Profile optimisation, and AI-powered tools.

This Privacy Policy applies to all services, websites, and communications operated by Digital Vyapar Mitra.

02 Information We Collect

Information You Provide

• Name, phone number, and email address via contact forms or strategy call bookings
• Business name, type, and location shared during onboarding
• Communications via email, WhatsApp, or our website forms
• Payment information processed securely through third-party providers (we never store card details)
• Business goals and marketing history shared during consultations

Information Collected Automatically

• Browser type, device type, and operating system
• IP address and approximate geographic location
• Pages visited, time on site, and navigation patterns
• Referring URL and cookies (see Section 5)

Information From Third Parties

• Ad performance data from Meta and Google Ads managed on your behalf
• Google Business Profile insights and analytics
• Lead data captured through campaigns run for your business

03 How We Use Your Information

• To provide, operate, and improve our digital marketing services
• To communicate about your project, campaigns, and results
• To send performance reports, invoices, and service notifications
• To schedule strategy calls and conduct onboarding
• To build websites, manage ad campaigns, and optimise GBP profiles on your behalf
• To analyse website traffic and improve our own site
• To comply with legal obligations and enforce our terms
• To send occasional marketing updates (you may opt out at any time)

04 Sharing Your Information

We do not sell or rent your personal data. We may share it in the following limited circumstances:

Service Providers

• Meta & Google — for managing paid advertising campaigns
• Google Workspace — for email and document management
• Payment Processors — for secure billing and invoicing
• Analytics Tools — for website performance analysis
• CRM Platforms — for client management and communication

All providers are contractually obligated to keep your data confidential and use it only for specified purposes.

Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect the rights and safety of our company, clients, or others.

05 Cookies & Tracking Technologies

• Essential Cookies — necessary for the website to function
• Analytics Cookies — understand how visitors use our site (Google Analytics)
• Marketing Cookies — track ad effectiveness (Meta Pixel, Google Tag)
• Preference Cookies — remember your settings

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. By continuing to use our site, you consent to our cookie use.

06 Data Retention

• Active client data — retained for the service period plus 2 years
• Enquiry data — retained for 12 months if no service is initiated
• Payment records — retained for 7 years per financial regulations
• Analytics data — retained for 26 months (Google Analytics default)

Data no longer required is securely deleted or anonymised.

07 Your Rights

• Right to Access — request a copy of personal data we hold about you
• Right to Rectification — request correction of inaccurate data
• Right to Erasure — request deletion of your personal data
• Right to Restriction — limit how we use your data
• Right to Portability — receive your data in a machine-readable format
• Right to Object — object to processing for marketing purposes
• Right to Withdraw Consent — withdraw consent at any time

Contact us using the details in Section 12. We respond to all requests within 30 days.

08 Third-Party Services

• Google Analytics & Ads: policies.google.com/privacy
• Meta (Facebook/Instagram): facebook.com/privacy/policy
• WhatsApp: whatsapp.com/legal/privacy-policy

We are not responsible for the privacy practices of third-party platforms. Please review their policies independently.

09 Children's Privacy

Our services are directed at business owners and not individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us immediately at info@digitalvyaparmitra.com.

10 Security

• SSL/TLS encryption for all data transmitted to and from our website
• Access to personal data restricted on a strict need-to-know basis
• Regular security assessments and system updates
• Secure storage of client credentials and sensitive business data

No method of internet transmission is 100% secure. If you believe your data has been compromised, contact us immediately.

11 Changes to This Policy

When we make significant changes, we will update the "Last Updated" date, notify active clients by email, and post a notice on our website for 30 days. Continued use of our services after changes constitutes acceptance of the updated policy.

12 Contact Us

For any questions, concerns, or data requests regarding this Privacy Policy, reach out directly:

We respond to all privacy-related enquiries within 2 business days. For urgent concerns, WhatsApp is fastest.